Departmental Quality Objective
Department | Responsibility and Objective | Assessment Method |
Office | 1. Management file In accordance with the standard requirements,timely dispatch. 2.The training rate of special and key process achieve 100%. | The actural training person/Participant person*100% |
Purchasing Dept. | 1. Rate of material purchase on time 100% 2.The qualified rate of material greater than 99% | |
Int’l Trade Dept. | 1. Rate of customer satisfaction over 95% 2. Rate of customer feedback processing on time 100% | The number of satisfied customers / Investigate customer number *100% |
Interior Trade Dept. | 1. Rate of customer satisfaction over 95% 2. Rate of customer feedback processing on time 100% | The number of satisfied customers / Investigate customer number *100% |
Production Dept. | 1.The qualification rate of processing copperand aluminum product over 99.5%。 2.First time quanlity of PV product 99% 3. Production plan on time completion rate 100% | 1Qualified rate/total rate*100% |
Technology & Quality Dept. | 1、The rate of process document on time 100% 2、Solve the daily technical problems in production 3、Product inspection omission rate≤1%。 4、Rate of customer feedback processing on time 100% 5、Rate of timely monitoring equipment calibration 100% | Customer feedback information /Total amount of out warehouse *100% |